Support

Questions, problems, ideas: write to us.

We usually reply within two working days. If you're writing about a problem, tell us your phone model and what you were doing when it happened.

Frequently asked questions

How do I share a list?

Open the list and tap "Share": enter the email of the person, who must already be registered in the app, and choose "Read only" or "Read and edit": you can change it whenever you like. With the people icon at the top of the main screen you share all your lists with someone, future ones included.

I don't see other people's changes

Changes arrive in real time while the phone is connected to the internet. If a list seems stuck, close it and open it again: the app reloads it from the server.

I don't get notifications

Check that notifications for Lista Spesa Facile are enabled in the Android settings, and that battery saving isn't blocking the app in the background.

Voice dictation doesn't work

The app uses Google speech recognition: install or enable the Google app on your phone and allow microphone access.

I forgot my password

On the sign-in screen tap "Forgot password?": we'll email you a code to choose a new one. The code is valid for 30 minutes. If you signed in with Google or Amazon you don't have a password: just use the same button again.

How do I delete my account?

Everything is on the Delete account page.